We're seeking a talented Product Manager to join our vibrant team. In this role, you'll be responsible for maintaining the product roadmap, having discovery calls to understand the needs of the market and customers. On these calls, you will dig in, peel the onion, and gain a true understanding of the underlying problems they experience so that we can improve the product with effective solutions.
You will act as the liaison between the customer and the development team, consistently bringing valuable problems into development days when required. You will become the expert in the part of the product you are responsible for and will coordinate with other teams like Adoption, Sales, CSM, and Product Writers.
Are you naturally curious, love to learn, and search for answers? When faced with a question and you don't have the answer, do you feel compelled to hunt one down? Then being a Product Manager might be for you!
What You'll Do:
Manage a product backlog specific to Fraud Detection by conducting consistent discovery calls with customers and prospects
Represent the product at roadmap presentations and five-quarter planning sessions
Participate in demos for sales prospects and customers in renewal
Attend the corresponding development days for your part of the application
Coordinate with the Adoption Team as valuable new features become available for customers
Coordinate with Product Writers who are working on Marketing Requirements Documents (MRDs) to detail new product features
Monitor all regulatory changes and adjust your backlog based on things that are required for regulations
Travel onsite to meet face-to-face and build relationships with top executives at our partner banks
Provide content and present information to our customer base via Webinars
What we're looking for:
Proficient in Data Analysis and working knowledge of SQL is an advantage
Curiosity, empathy, and a passion for talking to our customers and internal teams, helping to 'peel the onion' to uncover problems they may be having
Experience launching a product and owning the process from beginning to end
Ability to interface with multiple levels within a customer's organization (c-suite, decision-makers, users).
An understanding of the check fraud challenge in the industry would be considered an asset
Previous Product Management experience would be considered an asset
Would be great to have experience in:
Listening to customer challenges and understanding where our product fits in solving them
Supporting internal teams that look to you as a Product Expert to provide advice for internal and external audiences
Passionately supporting all the customers of the Product Team
What Success Looks Like:
Consistent customer calls where you can dig in and get to the root of the problem, capture feedback and present that back to the appropriate internal team for resolution
Organized and driven, with the ability to multi-task and prioritize efficiently
Ability to figure out solutions to hard problems, work cross-functionally with other teams, and communicate effectively with various stakeholders
Responsible for the creation, shipping, and value of the product. You are the owner of this end-to-end process
Growth Opportunities:
Lead a team or become the subject matter expert of your current team.
Work cross-functionally within Verafin and explore new areas of the business.
Why Nasdaq Verafin?
Innovative Solutions: Be part of a team that's at the forefront of financial crime management technology in a rapidly evolving industry.
Impactful Work: Help financial institutions protect themselves and their customers from fraud and other financial crimes such as elder abuse, human trafficking, and money laundering.
Dynamic Growth: Join a company that's expanding quickly, offering you endless opportunities to grow and advance.
This position can be located in St. John’s or Toronto, and offers the opportunity for a hybrid work environment (3 days a week in office), providing flexibility and accessibility for qualified candidates
This job posting closes on July 23, 2025 at 11:59pm Newfoundland Time Zone.
Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.