Financial Crimes Lead

About The Role

Hi, I’m Brandon, Head of Operations at Loop, and I’m hiring a Financial Crimes Lead to support Loop’s regulatory compliance, AML program, and risk & fraud monitoring operations as we scale.

This role is an onsite position at our downtown Toronto office (Bay and Bloor).

Where You Come In

This is a newly created, hybrid compliance and risk role designed for someone with hands-on exposure to AML, financial crime prevention, transaction monitoring, and fraud risk.

You’ll work closely with the Head of Compliance while partnering cross-functionally with Payment Operations, Customer Operations, and banking partners. This role blends regulatory compliance execution with real-time risk monitoring and fraud prevention.

What You'll Be Doing 

Transaction Management & Fraud Prevention

• Monitor daily transaction queues and alerts to identify potential fraud, AML risks, or suspicious behavior.
• Support dispute and chargeback investigations by gathering evidence and tracking outcomes.
• Track investigations, account closures, and correspondence with banking partners where required
• Assist with Enhanced Due Diligence (EDD) reviews for higher-risk customers both during onboarding and on periodic account reviews.
• Analyze transaction and fraud trends to identify emerging risks and recommend control improvements.
• Define and operationalize customer risk categorization processes 
• Support the drafting and implementation of compliance and risk related policies and procedures
• Proactively identify and mitigate regulatory, and operational risks associated with our business
• Conduct routine internal compliance audits and risk assessments to identify potential risks across all business functions
• Partner with Payment Operations and Customer Operations teams to collect documentation for payment screenings and investigations.

Compliance & AML

• Conduct Level 1 (L1) AML investigations for potentially suspicious activity.
• Perform transaction monitoring and escalate cases as required.
• Support preparation of reports for banking partners and regulators (e.g., FINTRAC, Bank of Canada).
• Respond to compliance-related requests from banking partners accurately and on time.
• Maintain detailed documentation of investigations, findings, and actions taken.
• Support with auditor and/or regulator correspondence during audits or reviews.
• Work closely with the Head of Compliance as the primary escalation point.

Desired Qualities, Skills, and Experience

• 4-5 years of experience in AML, compliance, risk, fraud, or financial crime prevention.
• Foundational understanding of AML regulations, sanctions screening, transaction monitoring, and customer due diligence.
• Hands-on AML or transaction monitoring experience is strongly preferred.
• Strong attention to detail and analytical thinking.
• Highly organized with excellent time management and follow-through.
• Self-starter who takes ownership and thrives in a fast-moving startup environment.
• Curious, proactive, and motivated to grow a career in compliance and risk.
• Fluency in English.
• Comfortable using Google Suite, Excel, and CRM tools (Salesforce or similar).

What's in it for you?

• Real responsibility from day one in a critical, high-impact role.
• Hands-on exposure to AML investigations, fraud monitoring, and regulatory reporting.
• Direct mentorship from an experienced Head of Compliance.
• Clear growth path as Loop scales its compliance and risk programs.
• Collaborative, friendly startup culture where your work visibly matters.

People You'll Be Working With

• Brandon Carlos, Head of Operations
• Michael Shin, Head of Compliance
• And many more people across the team, visit our LinkedIn page

What we offer

• Salary range: CAD $80,000 - $90,000
• Equity: 0.01%–0.1%
• 3 weeks vacation
• Group health benefits after probation
• Onsite role in downtown Toronto
• Kitchen full of snacks and drinks to keep you going throughout the day
• Catered lunch on Fridays (we take recommendations!)

Interview Process

• 30 minutes virtual meeting with Mandy, People and Business Operations Specialist
• 30 minutes virtual meeting with Brandon, Head of Operations
• 60 minutes in person meeting with Michael, Head of Compliance
• Take home assignment to get to know your work style better
• 60 minutes in person meeting with Cato, CEO and Co-Founder with Sarah, Chief of Staff
• Background check and offer

How to Apply

Loop is committed to creating a diverse culture. We encourage you to apply regardless of who you are or where you came from - what matters is the journey ahead. Put simply, if you’re unsure about your qualifications for this position, we’d still encourage you to apply!