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Employee Monitoring Specialist (Fraud / AML)

Releady
Contract
On-site
Toronto, Ontario, Canada
 OVERVIEW

The Employee Monitoring Specialist supports an internal monitoring program responsible for reviewing and assessing alerts related to employee conduct and policy adherence. This role involves evaluating potential instances of non-compliance, documenting findings, and escalating concerns when required.

The position requires strong analytical skills, attention to detail, sound judgment, and the ability to work independently within established guidelines and time-sensitive service levels.

Contract: 12 months
Hybrid – In office Tuesdays & Wednesday & alternating Friday (2x a month)
8:30am – 5pm (7.5 hours/day)
Hourly Rate: $29.52 (T4)
 
RESPONSIBILITIES
• Review daily, weekly, and monthly alerts related to employee activity
• Assess alerts using established procedures and internal systems
• Conduct detailed reviews to determine whether activity aligns with internal policies and code of conduct standards
• Document findings clearly and concisely, providing well-supported rationale for decisions
• Escalate potential concerns or violations in accordance with program guidelines
• Manage and prioritize a structured alert queue to meet daily and weekly deadlines
• Maintain strict confidentiality and ethical standards
• Support additional operational or analytical tasks as required
 
QUALIFICATIONS

• 3+ years of relevant experience within the banking or financial services industry
• Experience in compliance, conduct monitoring, fraud review, AML, or internal investigations
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Ability to quickly learn and navigate new systems
• Intermediate proficiency in Excel and SharePoint
• Experience managing case queues or high-volume workloads
• Ability to document findings accurately and concisely
• Demonstrated ethical work practices and ability to handle sensitive information

Nice to Have

• Experience with internal employee monitoring programs
• Familiarity with data visualization or analytics tools (e.g., Spotfire, Power BI)
• Experience handling confidential employee records
• Background in AML, fraud, or conduct investigations

 
 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.