Supervisor, AML/KYC

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. 

For more information about Citco, please visit www.citco.com 

About the Team & Business Line: 

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. 

As a core member of our KYC AML Funds team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon. 

Your Role: 

An opportunity has arisen within the Investor AMLCDD team to assist the AML SVP with the nominee testing program on behalf of Cayman clients. This is a specialist role requiring a strong understanding of regulation and an ability to knowledgeably discuss with investors and clients alike. This role requires a self-starter who can manage and organize their workload in line with agreed targets and escalate to management/clients as required.

The Supervisor will provide support and relevant information to internal stakeholders in addition to client reporting. The Supervisor will look for solutions where issues are presented and escalate these as required. The Supervisor will also provide excellent service and will be required to coordinate with several CFS offices. 

• You will proactively manage workflow and ensure in consultation with the AMLCDD SVP on adherence to the policies and procedures as outlined.

• Ability to liaise with clients and internal stakeholders

• Keep up-to-date and well informed about relevant international developments

• May be required to review KYC records; ensure each is completed accurately in line with the due diligence level required

• Propose operational improvements on the processes in consultation with the AMLCDD SVP

• Maintain an instant overview of complete and incomplete investor records and monitoring the actions taken to complete these records

• Ensure escalation of any cases that have not been completed on a timely basis as well as timely escalation of difficult cases to the AMLCDD SVP

• Timely follow-up on pending items

• Meet or exceed internal and external quality standards for exceptional customer service

• Participate in projects when required

   

About You:

• You have a Bachelor’s Degree in Business Administration/Management, Economics and Law   

  (MER)/Accounting/ Finance or Economics. 

• 3 years’ experience in Compliance or customer service environment

• Excellent MS Office skills

• Knowledge of the financial markets and hedge fund industry

• Solid knowledge of compliance and regulatory issues, including Know Your Customer (KYC) 

• Proactive attitude to put forth suggestions for constructive improvements in processes

• Strong sense of responsibility

   

Salary Range: CAD 74,000 - CAD 86,000 

- This position is not for an existing vacancy; we are building a candidate pool for future opportunities. 

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.