Senior Director, Fraud & Physical Security Risk Management

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Director, Fraud & Physical Security Risk Management, you’ll lead CIBC’s enterprise approach to identifying, assessing, monitoring, and mitigating fraud and physical security risks. As part of Global Operational Risk Management, you’ll oversee the Fraud Risk Management Policy, related standards, and supporting framework to ensure effective second-line oversight across the enterprise.

You’ll engage senior leaders, governance committees, business partners, and oversight functions to provide credible challenge, monitor regulatory developments, and drive consistent risk management practices. You’ll also promote risk awareness, strengthen operational effectiveness, and lead a high-performing team aligned to CIBC’s values and strategic priorities.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Policy Leadership & Standards Development – Lead the development, review, and maintenance of CIBC’s Fraud Risk Management Policy, fraud standards, procedures, and guidelines to support a sound and effective fraud and physical security risk management framework.

• Annual Workplan Development – Lead the development process for the FRM Annual Workplan, including stakeholder involvement from Enterprise Fraud Management and Corporate Security.

• Governance Committee Engagement – Engage with key stakeholders, governance forums, and cross-functional partners to provide oversight and direction for fraud and physical security risk mitigation initiatives.

• Second-Line Risk Oversight – Provide second-line oversight and subject matter expertise, challenging business units and program owners to ensure fraud and physical security risk programs are effective, sustainable, and aligned with enterprise objectives.

• Monitoring & Oversight Execution – Oversee risk reviews, control and deficiency reviews, risk item assessments, and monitoring activities to identify emerging risks, assess program effectiveness, and support timely remediation.

• Independent Challenge – Provide independent review and challenge of CIRAs, RCSAs, applicability assessments, incidents, external events, and other operational risk activities to ensure risks are appropriately identified, assessed, and managed.

• Portfolio Management – Oversee portfolio management activities, including RAS and KRI refreshes, taxonomy updates, standards reviews, control monitoring, risk item challenge, and alignment with enterprise operational risk programs.

• Regulatory Compliance & Developments – Monitor Canadian and global regulatory developments, assess applicability and impact, coordinate stakeholder responses, and support oversight function accountabilities related to fraud and physical security risk management.

• Risk Awareness & Operational Effectiveness – Promote fraud and physical security risk awareness through training, communications, stakeholder presentations, and awareness campaigns, while driving continuous improvement across the risk management program.

• Reporting & Communication – Deliver regular reports to senior management, governance committees, and the Board on fraud risk status, trends, issues, and mitigation strategies.

• People Leadership – Recruit, develop, and manage a team, ensuring clear roles, fair feedback, ongoing training, and adherence to CIBC’s policies and controls.

Who you are

• You're an experienced leader. You bring 10-15 years of industry-related experience, with a strong understanding of fraud risk management practices and the Canadian banking industry.

• You have strong business acumen. Your background includes business planning, financial controls, and risk management processes within financial services.

• You're a relationship builder. You excel at establishing key partnerships across business units, governance functions, and industry forums, fostering collaboration and trust.

• You're an expert communicator. Your written and verbal communication skills enable you to present complex issues clearly to senior leaders, committees, and external stakeholders.

• You're a strategic thinker and problem solver. You creatively develop solutions to complex and unprecedented challenges, ensuring CIBC remains at the forefront of industry best practices.

• Values matter to you. You bring your real self to work, and you live our values – trust, teamwork, and accountability.

#L1-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 31st Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Continuous Improvement Techniques, Control Frameworks, Group Problem Solving, Long Term Planning, Operation Risk Management, People Management, Regulatory Requirements, Risk Analytics, Risk Governance