Senior Consultant, Strategic Initiatives

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

The Operations Transformation & Automation team is focused on building and supporting capabilities in instrumentation, analytics, automation, reporting, and capacity management. We are committed to simplifying and automating processes to enhance our operations and better serve our partners and clients. As a Senior Consultant, Strategic Initiatives, you will lead complex automation and analytics initiatives from discovery through delivery and adoption. You will translate business challenges into scalable digital solutions using low-code automation, optimization models, and self-serve analytics. You will serve as a subject matter expert across both business & technology domains, shaping solution design, influencing roadmaps, and coaching analysts and consultants on modern automation practices.

You will collaborate with a diverse team to develop innovative solutions that deliver a best-in-class stakeholder experience, connecting multiple data sources and consulting with senior management on the application of both existing and emerging infrastructure technologies. This includes translating user requirements into process and data requirements, developing impactful business solutions, and making technology selection decisions in evolving business environments. Success in this role requires an automation mindset, strong business analytics skills, and the ability to thrive in a fast-paced environment with shifting priorities. Flexibility, adaptability, and creative problem-solving are essential. You will provide post-implementation support, follow best practices for change management, and assist in resolving both routine and non-routine operational challenges by investigating, analyzing, and offering informed recommendations on compliance and operational control activities.

At CIBC, we support a work environment that enables you to thrive in your role. You can perform all work activities remotely, with occasional on-site presence (1-2 days per month). Additional on-site days may be required subject to business needs.

How you’ll succeed

• Strategic Development & Execution: Lead discovery and requirements gathering across complex workflows, identifying automation, analytics, or reporting opportunities. Develop business cases, user stories, success metrics, and change-management plans to promote adoption and sustainability. Support the leadership team in roadmap development, platform evolution, and capability building.
• Automation & Solution Design: Lead end-to-end design and deployment of automation solutions using tools such as Power Apps, Power Automate, Alteryx, SAS, Azure DevOps, VBA, Selenium, and Tableau/Power BI. Develop solution architectures, integration patterns, data models, governance standards, and best practices to scale self-serve automation capabilities across Operations. Partner with Technology on platform enablement, testing, security, and implementation considerations.
• Analytics & Decision Support: Build and maintain analytical assets, dashboards, and reporting products for leaders across Operations. Translate operational data into insights that guide prioritization, process changes, capacity planning, and performance improvement. Support benefit tracking and value realization for transformation initiatives.
• Stakeholder & Change Leadership: Serve as the primary interface between Operational partners, Technology, and Transformation.
  Present recommendations, risks, and trade-offs to senior stakeholders, enabling informed decision-making. Mentor junior Consultants and Analysts on technical development, structured problem solving, and delivery practices.

Who you are

• You can demonstrate 4-7 years experience in designing and delivering automation and analytics solutions in complex operational environments using most of the following: No/Low Code Tools (Power App, Power Automate, Alteryx, VBA), Analytics Software (Tableau, Power BI), Databases (SAS, SQL Server), and other tools such as Azure DevOps and Selenium. Expertise in Python and other coding languages is an asset.
• You have a degree/diploma in a technical discipline (Engineering, Computer Science, or a related field). Experience with AI/ML is an asset. PMP and Lean Six Sigma certifications are considered an advantage.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• You embrace and champion change. You are passionate about being on top of technology trends. You'll continuously evolve your thinking and the way you work in order to deliver your best. Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 27th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Automation, Automation Tools, Build Automation, Report Automation