Production Support Co-op - Enterprise Technology & Business Management

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

You’ll be joining CIBC’s Intelligent Process Automation Center of Excellence. You’ll be at the heart of CIBC’s digital transformation, successfully delivering complex, enterprise-scale mobile projects involving multiple back-end systems. In addition, you will work collaboratively with others within the Intelligent Automations team to achieve common goals and actively promote co-operation and good working relationships among team members.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

Important information 

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
• You must be currently enrolled in post-secondary education and returning to full-time studies to be eligible. However, you do not need to be in a registered Co-Op program to be considered for a role.
• Recruitment timeline: Applications review – May ; Interviews – May/June ; Offers – July.
• Please include your resume (no more than 2 pages), a cover letter (no more than 1 page), and your most recent unofficial transcript with your application. These should all be uploaded into the Resume section of the application as one pdf document. 
• Work Location: 81 Bay St. Toronto, ON.
• This is a 4 month opportunity.

How You’ll Succeed 

• Analytical – Able to organize and analyze large data sets using various analytical tools (e.g. Excel,). Familiar with various statistical concepts to draw insights and conclusions from data. 
• Communication –  Create presentations by translating technical analysis in a format that non-technical individuals can understand.   
• Process Improvement –  Map current and future state processes and walk team members through the flows. 
• Organization – Able to prioritize and manage multiple activities to meet business timeline. 
• AI Familiarity & Application – Demonstrate an understanding of artificial intelligence and its practical uses in process automation. Leverage AI tools and solutions to enhance efficiency, support decision-making, and drive innovation within team projects.

Who You Are 

• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making. 
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way. 
• You take initiative. You Takes advantage of opportunities when they arise and questions the status quo and makes suggestions about how things can be done more efficiently. 
• You are passionate about process and exhibit it not only at work but in your day-to-day life. 
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability. 

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support, and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 19th Floor

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Analytical Thinking, Communication, Critical Thinking, Decision Making, Work Collaboratively