Inventory Supervisor - Operations
WescoAs the Supervisor – Operations, you will oversee one or more departments within a warehouse operation with a primary focus on inventory accuracy and quality control standards. You will ensure that all inventory processes—including cycle counts, stock rotation, reconciliation, and discrepancy resolution—are performed with a high level of accuracy to maintain reliable inventory data and product availability.
You will report directly to a Senior Manager, Operations. You will train, coach, and counsel associates, supporting a culture of quality, accountability, and continuous improvement. In this role, you will enforce operational, audit, and safety policies to protect product integrity and uphold company standards. You will focus on meeting customer requirements by ensuring that all orders are fulfilled accurately, products meet quality expectations, and any issues are corrected promptly. Additionally, you will contribute to developing and refining processes and procedures to improve inventory control, workflow efficiency, and overall operational quality.
Responsibilities:
- Coordinate employee work assignments to achieve inbound and outbound service requirements
- Direct achievement of performance objectives related to productivity, quality, service, and safety
- Monitor workflow, work completed, error rates and related metrics and takes corrective action
- Ensure procedures are observed, implemented, and enforced
- Confirm quality and inspection process is accurate and excess costs are eliminated
- Ensure safe working environment and follows safety regulations
- Maintain accurate time, attendance, and performance management records
- Maintain positive employee relations and morale
- Recommend performance management actions
- Assist in developing and documenting warehouse processes
- Establish and monitors performance standards for warehouse functions, including pick, pack, and ship
- Process returned merchandise
- Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
- Develop and implements training certification programs and ensures warehouse employees receive training
Qualifications:
- High School Degree or Equivalent required
- Fork Lift Certification preferred
- 3 years warehouse and distribution operations experience
- 1 year experience leading warehouse associates
- Ability to operate a forklift or have the ability to obtain a forklift certification
- Strong knowledge of inventory control processes
- Knowledge of electrical, construction or mechanical products
- Strong communication and interpersonal skills
- Strong time management skills
- Basic computer skills
- Attention to detail
- Ability to learn and use business planning systems
- Resolve problems in a timely manner under stressful situations
- Comfortable working in a team environment
- Ability to operate hand and power tools and equipment
- Ability to anticipate and prepare for customer needs
Physical Expectations:
- Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds.
- Work may require excessive bending or stooping.
- Employee required to climb ladders.
- Employee required to use hand tools.
- Employee uses heavy machinery (e.g., forklift, etc.).
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