Director, Business Controls

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As the Director, Business Controls, you’ll join our Business Controls team reporting to the Senior Director, Governance and Controls Management. CRTex (Client Real-Time Experience) is a strategic program which will enable a highly personalized client experience, through the right channel, through a lifetime journey with products, service and advice that empowers their ambitions. As the Director, Business Controls (CRTex), you will provide comprehensive leadership and oversight for operational risk, governance, and enablement activities across CRTex and related portfolios. You will be responsible for ensuring an effective business operational risk framework, compliance with policies and standards, and robust business controls. Your mandate will include discussing risks with various risk partners and implementing sustainable mitigations to address these risks. You will liaise and influence business groups and Partners across the bank to ensure compliance to policies, standards, and guidelines from a governance standpoint.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Governance & Operational Risk – Utilize your proficiency of the governance and risk framework within CIBC and apply this knowledge to independently manage operational risk activities for CRTex. Provide governance, risk, and controls expertise in executing & implementing CRTex pillars and mandate. Implement and maintain sustainable controls to ensure ongoing compliance with policies, standards, and regulatory requirements.

• Stakeholder & Relationship Management – Build and manage relationships with stakeholders at all levels, influencing outcomes and ensuring alignment on governance and operational matters. Keep senior management apprised of material and emerging risks, and recommend mitigation strategies. Utilize effective presentation and communication skills to present clearly and concisely to all levels of the organization.

• Records & Compliance Management – Ensure strong oversight of all records management activities, attestations, assessments, and associated controls.

• Ownership & Leadership – Take full ownership of assigned initiatives and deliverables, proactively driving results that align with strategic objectives. Apply and develop creative solutions to complex challenges, considering alternatives and implications.

Who you are

• You can demonstrate experience. 3+ years' experience in risk management, compliance, business controls, and/or audit function within the financial services industry. Extensive knowledge of risk management principles, practices, policies, and procedures including audit and business controls. It's an asset if you have business project management/project delivery experience.

• You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.

• You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.

• You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 23rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Controlling, Corporate Governance, Fraud Management, Leadership, People Management, Performance Management (PM), Risk Management, Team Development, Technical Knowledge