Deployment & Change Execution Specialist

What is the opportunity?

The Deployment & Change Execution Specialist will lead the design, planning, delivery, testing, communications and coordination of training to ensure operational excellence, compliance, and employee readiness for all transformation initiatives—from process improvements and system upgrades to regulatory adaptations and organizational redesigns across Accounting Services (AS), Cost Allocation Services (CAS) and Financial Application Services (FAS). This role combines strategic planning, stakeholder management, and hands-on execution to align with strategic initiatives within the organization.

What will you do?

Test Planning & Coordination

• Develop and maintain detailed test plans, schedules, and resource allocation across departments within FSS
• Coordinate with stakeholders (e.g., developers, business analysts, end-users) to define test scope, objectives, and success criteria
• Oversee the execution test cases, ensuring adherence to predefined standards
• Track and report test progress, including defects, risks, and resolution status
• Log, prioritize, and monitor defects
• Facilitate communication between testing and project team to ensure timely fixes
• Maintain comprehensive test documentation (e.g., test scripts, results)
• Generate post-test reports summarizing outcomes

Change Management

• Develop and execute change management strategies aligned with business objectives
• Assess change impact, identify risks, and design mitigation plans to address resistance or operational challenges
• Partner with leadership to align communication, training, and support plans
• Create and deliver targeted change communications for employees at all levels
• Monitor change adoption, provide progress reports, and recommend adjustments to ensure success
• Coach leaders and managers on driving change within their teams, fostering a culture of agility
• Facilitate or support training sessions, ensuring alignment with learning objectives
• Coordinate and support training sessions with teams across AS, CAS and FAS related to change

Communications

• Coordinate project communications and ensure that project meetings and committees are updated on project milestones and appropriate meetings are scheduled
• Prepare communication updates for distribution to the global user community of the enterprise finance applications. Develop and promote reusable templates to accelerate communications
• Develop communication for distribution to business platforms on AS processes
• Information management and the coordination of intra-departmental data requirements for system updates and maintenance schedules

Training Program Management

• Design, implement, and continuously update a cross-training matrix to identify skill overlaps, track training progress, and ensure role coverage across teams
• Work with teams to create training plans for AS, CAS and FAS to align training plan with business priorities and address gaps in training
• Facilitate or support training sessions, ensuring alignment with learning objectives
• Maintain accurate records of training activities, inclusive of mandatory RBC courses

What do you need to succeed?

Must Have

• Undergraduate degree with 3+ years relevant experience
• Excellent change management skills
• Proven track record in fast-facing operational environments
• Demonstrated ability to manage competitive priorities and deliver results under tight deadlines
• Excellent interpersonal and highly developed communication skills (verbal and written)
• Strong MS Office skills – Word, Outlook, Excel and PowerPoint
• Knowledge of SAP, PeopleSoft, Great Plains
• An innovative thinker who is proactive and well organized with attention to detail

Nice to Have

• PMP designation
• Experience working in financial institutions or banking sector in financial institutions

Job Skills

Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury Management

Additional Job Details

120 WESTERN PKY:BEDFORDBedfordCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-05-252026-06-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.