Associate Director, GRM Operational Risk and Regulatory Management

What is the opportunity?

The Associate Director (AD) is the first line of defense for operational risk and is responsible for supporting Group Risk Management (GRM) business units in identifying and mitigating operational risk.  The AD supports operational risk management leadership within GRM, providing expertise and support to senior management, enhancing their ability to anticipate and manage operational risks effectively.  

This individual leads the execution of Operational Risk program in GRM including Risk and Control Identification and Assessment, Enterprise Issue Management, Operational Risk Events data collection, Risk Appetite / Key Risk Indicators, Change Management Risk identification and assessment, process identification and documentation, Conduct, Culture, Reputation risk management, senior management reporting of operational risk profile, and regulatory compliance program for conduct and privacy.

The AD consults on the control environment of GRM’s business and processes to identify gaps and to recommend control enhancements to improve the environment.  The AD leads operational risk reviews and provides expert feedback on the operational risk impact of major change initiatives, process improvements and transformational projects.

What will you do?

• Maintain operational risk policies aligned with enterprise requirements and develop clear procedures that translate standards into actionable guidance for stakeholders to support any change management
• Lead detailed risk assessments to determine where the risks might manifest and where controls need to be put in place.
• Provide guidance and act as liaison on control assessment on key controls and control evaluation on non-key controls.
• Support GRM units to manage issues from all sources and act as EIM issue lead to support creation, closure, monitoring and reporting and deep-dive analysis as needed.
• Lead the investigation of large loss events to assess for potential systemic weaknesses, if similar issues can arise in other parts of RBC, and ensure appropriate corrective action is taken.
• Perform operational risk assessments in a fully coordinated manner with other groups and in accordance with RBC’s Enterprise Operational Risk Management Framework and associated standards requirements.
• Responsible for developing regular and ad-hoc reporting to GRM’s Operating Committee and Group Risk Management.  Analyzes and draws conclusions to report on the results from the programs, outcomes and status, including Operational Risk Profile. 
• Design, document, and refine operational risk processes, policies, and procedures to enhance efficiency and effectiveness, leveraging RBC Assist where applicable. Create business cases and provide recommendations for process improvement driven by data insights to build a strategic roadmap
• Promotes understanding of operational risk management within GRM. Responsible for providing guidance and support to GRM’s management teams with respect to operational risk programs.

What do you need to succeed?

Must-have

• 5+ years in a combination of knowledge, skill and background in leading operational risk practices, audit or compliance functions, and/or one or more businesses in GRM.  Risk Management experience within a financial services environment, conducting risk and control assessment / process reviews, and/or key controls assessments (monitoring/testing). 
• Professionalism and solutions orientation required to liaise directly with Senior Management within GRM.
• Previous experience working in highly regulated business environments in the financial services sector.
• University degree, or equivalent, ideally with a financial designation or relevant professional qualification.
• Strong presentation, interpersonal and communication (verbal and written) skills.

Nice-to-have

• A CA, FRM or CPA designation, in addition to an undergraduate degree is an asset.

What’s in it for you?

We thrive on the challenge to be our best, thinking progressively to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Work on a dynamic topic of strategic importance
• Ability to make a difference and lasting impact
• Work in an agile, collaborative, progressive, and high-performing team
• The opportunity to interface with executives from many different parts of the organization.

Job Skills

Business Process Design, Decision Making, Financial Risk Management (FRM), Operational Risks, Risk Control, Risk Management, Teamwork

Additional Job Details

20 KING ST W:TORONTOTorontoCanada37.5Full timeGROUP RISK MANAGEMENTRegularSalaried2026-06-222026-07-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.